Allianz Insurance & Warranty Repairs | Motorhome Kings (North East)
AWS Approved Workshop

Allianz Insurance & Warranty Repairs

Repairs for caravans and motorhomes covered by Allianz insurance or warranty-style products. We provide inspection reports, photos and clear estimates, then complete the authorised repair work in our North East workshop.

Request Allianz-Related Repair

Prefer to talk first? Call 0191 694 1111 or email info@motorhomekings.uk.

Repairs for customers with Allianz-backed cover
Allianz Assistance logo

Motorhome Kings is an independent AWS-approved workshop carrying out repairs for customers who hold Allianz insurance or warranty-style policies. No affiliation or endorsement by Allianz is implied.

Repairs We Commonly Handle Under Allianz-Backed Cover

Damp & Water Ingress

Damp checks, water ingress tracing and interior repairs where damage is covered and approved under your policy.

Floors & Structural Issues

Floor soft spots, delamination and timber repairs with moisture readings and photos supplied in the report.

Impact & Body Damage

Panels, corners, skirts, lockers and body components following knocks, scrapes or accident damage, subject to policy terms.

Heating & Hot Water Systems

Truma and Alde heating and hot water faults – diagnostics, parts and repairs where the cause is covered.

12V / 230V Electrical Problems

Charging, control panel and power distribution faults with clear descriptions and test results in the documentation.

Appliances & On-board Equipment

Fridges, heaters, movers and other fitted appliances – inspection, reporting and replacement when authorised.

Typical Allianz-Related Repair Jobs

Inspection & Damage Report

Assessment of the affected area with photos, moisture readings (where relevant) and a written description of the likely cause and extent of damage.

Estimate for Insurer or Administrator

Clear itemised estimate for labour, materials and parts that can be supplied to Allianz or their appointed claims handler.

Authorised Repair Work

Once approval is confirmed, we carry out repairs in line with the estimate and keep you informed about timescales and parts lead times.

Direct Settlement Where Permitted

Some schemes allow us to invoice a claims handler or intermediary directly; others require you to pay and reclaim. We explain this before work goes ahead.

Additional Work by Agreement

If you want non-insured improvements or upgrades at the same time (for example, extra sealant work or accessories), we can price these separately.

Habitation & Safety Checks

Habitation checks, gas tests and electrical safety checks can be combined with insurance repairs to minimise downtime.

How the Allianz Repair Process Usually Works

  1. Contact us with your details – policy or claim reference, insurer or broker name, vehicle details and a brief description of the damage.
  2. Book an inspection – your caravan or motorhome comes into our AWS-approved workshop for assessment, photos and measurements.
  3. Report, estimate & approval – we provide documentation and costs for the insurer or their appointed handler, then explain any decision and contribution to you.
  4. Repair & handover – once authorised, work is completed, checked and documented, and we walk you round the repair at collection.

Every policy and claim is different. We’ll confirm what your insurer or broker expects and outline likely timeframes when you book.

What helps us speed things up: your Allianz policy or claim reference, broker details if applicable, photos of the damage, details of when it occurred and any documentation you have already received.

Customers Using Insurance & Warranty Cover Say…

“Claim paperwork, photos and repairs all handled professionally – we were kept informed right through the process.”
— Motorhome owner, North East
“Body damage repaired to a high standard and everything clearly explained between the insurer and the workshop.”
— Caravan customer, Tyneside
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